Useful Information

כל העגילים של "סולטנה" מיוצרים מכסף טהור ומצופים בזהב 24 קראט. העגילים עשויים בעבודת יד בארץ החל משלב הרעיון ועד הביצוע, עם המון מחשבה על כל פרט קטן

 דברי איתנו לכל בקשה מיוחדת או התאמה ספציפית.

 שמרי על העגילים, הימנעי ממגע של העגילים במים, חומרי ניקוי ובשמים ושמרי אותם במקום יבש ללא לחות

.ותנהגי בהם בעדינות

.כל העגילים של סולטנה מגיעים עם שנה אחריות על הציפוי זהב 

.האחריות נכונה לעגילים ללא שריטות ומכות, בהצגת חשבונית הקניה

לכל בעיה אחרת בנוגע לעגילים יש לפנות לאימייל

Sultana earrings are made of either silver and plated with 24K gold. The earrings are handmade in Israel, from conceptualization to creation, with

care and attention are given to every little detail.

A large portion of our earrings can be made of pure gold if specially requested and ordered. If this is of interest, you are welcome to contact us, and we can specify which earrings are suited for this option. Delivery time for such orders will be 28 business days. The price will vary depending on the size and shape of the earring. Custom orders cannot be returned or exchanged. When you choose Sultana, you are receiving high-end earrings carefully crafted with thought and intention. You are receiving earrings that are blessed and carry a story. Please handle the earrings with care. Avoid contact with water, cleaning detergents and perfumes, and keep them in a dry place with no moisture. Earrings should be removed before showering/ sleeping/ exercising. Protect the

earrings from blows/scratches, handling them gently.

All Sultana earrings come with a one year warranty for the gold plating. The warranty will only cover earrings with no damages or scratches and require the original receipt presentation. For any other problem with the earrings, please email us at info@sultanastudio.com

Returns - If you wish to return the product, please contact us first via email and then send it to us by registered mail.

The return shipping cost from abroad is the responsibility of the customer. The initial shipping fees will not be refunded, and the refund will be 5% less than the purchase amount.
Tax - VAT and shipping rates will be displayed at the end of the purchase on the website and are included in the price. Tax/customs duties - the charge will be the responsibility of the customer (the buyer) according to the rates and laws of their country.